How can I pay my bill and what forms of payment do you accept?
Payment options are as follows:
  • Paying by debit / credit card online. A $3.50 service fee is assessed on all online payments.
  • Cash, check, money order, or debit / credit card
  • Customers can come into the office Monday - Friday, 8:00 am to 5:00 pm, there is also a drive thru located on the south side of our building for drop of payments and an after hours box is available.
  • Payments may be mailed to:
    Village of Rantoul
    333 S. Tanner
    Rantoul, IL 61866
  • Payments may be automatically deducted from the customer’s bank account, to start up please contact Customer Service.
  • Current balances may be paid at Bank of Rantoul or Busey Bank, both located in Rantoul, please provide a current bill stub, no past due payments will be accepted

Show All Answers

1. How do I set up new service, transfer existing service, or terminate service?
2. What are the deposit amounts?
3. Why do I have to pay a deposit for utility service?
4. How does your billing system work?
5. What is Purchased Power?
6. What is the difference between gas supply charge and gas service charge?
7. How long do I have before being disconnected?
8. How do I find my cycle and route for my billing area?
9. How can I sign a payment agreement?
10. What do I need to do if I have a life threatening medical condition?
11. How do I contact Regional Planning for LIHEAP assistance?
12. How can I pay my bill and what forms of payment do you accept?
13. Who do I contact to report or inquire about a power outage?